Last Updated: October 21, 2025

Payment Policy

At Clutchory, we are committed to making your shopping experience smooth, transparent, and secure. This Payment Policy explains how payments are processed on our website, the methods we accept, and what you can expect when making a purchase.

Secure Checkout

Your security is our highest priority. All payments on Clutchory are processed through a secure checkout system that uses SSL (Secure Socket Layer) encryption to protect sensitive data during transmission. We never store your credit or debit card details on our servers. Every transaction is managed by trusted third-party providers who comply with the Payment Card Industry Data Security Standards (PCI-DSS). This ensures that your personal and financial information is always handled with the utmost care.

Accepted Payment Methods

Currently, We accepts payments securely through Stripe. Stripe allows you to make purchases using all major credit and debit cards, including Visa, MasterCard, American Express, JCB, Diners Club and Discover. All transactions are processed through Stripe’s secure and encrypted platform, ensuring your payment details remain safe and giving you complete peace of mind when completing your order.

Currency Information

All transactions made on Clutchory are processed in United States Dollars (USD). This ensures transparency in pricing and avoids confusion for customers, regardless of their location. If you are shopping from outside the United States, your bank or card provider may apply conversion rates or additional fees, which are beyond our control.

Order Confirmation

Once your payment is successfully completed, you will immediately receive an order confirmation email. This email will include important details such as your order number, purchased items, billing and shipping information, and payment details. If you do not receive this email within a few minutes, please check your spam/junk folder or contact our support team for assistance.

Troubleshooting Payment Issues

If you experience difficulties while making a payment, please try the following steps:

  • Double-check all entered information, including your billing address, card number, CVV code, and expiration date.
  • Ensure that your card or PayPal account has sufficient funds and is authorized for online or international transactions.
  • Try using a different browser, clearing your cache, or placing your order in incognito/private mode.
  • If issues continue, reach out to our support team at support@clutchory.store, and we will help resolve the problem quickly.

Transaction Security

All transactions are handled through PayPal’s encrypted and tokenized system. This ensures that your sensitive data is never exposed or at risk. Fraud monitoring tools are also in place to detect and prevent unauthorized activities.

Failed Transactions

In the event that your payment fails, your order will not be processed. Common reasons include incorrect card details, insufficient funds, or restrictions from your bank. If your payment is unsuccessful, please try again with updated details or contact your bank/PayPal for clarification. You may also reach out to our support team for assistance.

Fraud Prevention

Clutchory takes fraud prevention very seriously. All transactions go through advanced security checks. If any suspicious or unauthorized activity is detected, we reserve the right to cancel or hold the order until verification is complete. For your safety, we may request additional information to confirm the legitimacy of a transaction.

Taxes & Fees

Product prices listed on Clutchory are exclusive of any applicable taxes or fees unless otherwise stated. At checkout, applicable taxes may be added based on your shipping address and local regulations. Please note that international customers may be responsible for customs duties, import taxes, or additional fees charged by their country’s customs office. These charges are not controlled by Clutchory.

Disputes

If you encounter any payment-related dispute, we encourage you to contact our support team first at support@clutchory.store so we can resolve the matter directly. For payments made through PayPal, you also have the option to open a dispute within PayPal’s Resolution Center. We are committed to working with you to find a fair and timely solution.

Subscriptions / Recurring Payments

Clutchory does not currently offer subscription services or recurring payments. All purchases must be made individually at the time of checkout. Customers will never be charged automatically without placing an order.

Policy Updates

This Payment Policy may be updated or modified at any time without prior notice. Any changes will take effect immediately once posted on our website. We recommend reviewing this page periodically to stay informed about the latest updates.

Reach Us

Business Name: Clutchory

Business Hours: 09:00 AM to 5:00 PM (Monday to Friday)

Business Email: support@cluthory.store

Business Address: 2800 E League City Pkwy #1023, League City Texas 77573, United States