At Clutchory, we value our customers and want to make your shopping experience as smooth as possible. Here are answers to some of the most common questions.

Q. What types of products does Clutchory offer?

A. Clutchory specializes in handbags designed for style, durability, and everyday use. Our collection is carefully curated to bring you quality and timeless designs.

Q. How do I place an order?

A. Placing an order is easy. Simply browse our store, select the handbag you love, add it to your cart, and proceed to checkout. Once your payment is confirmed, you will receive an order confirmation email with the details of your purchase.

Q. What payment methods are accepted?

A. Currently, we accept secure payments with Stripe. All transactions are processed in USD, and you will see the total cost, including any taxes or fees, before finalizing your purchase.

Q. How long will it take to receive my order?

Delivery times vary depending on your location. Most orders are processed within 1–3 business days and shipped through trusted carriers. Once your package is dispatched, you will receive a tracking link via email to monitor your delivery.

A. What are the shipping costs?

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. The total cost will be displayed before you confirm your order.

Q. Can I change my shipping address after placing an order?

A. If you need to modify your shipping address, please contact us as soon as possible at support@clutchory.store. Address changes are only possible if your order has not yet been shipped.

Q. What is your return policy?

A. We offer a 30-day return window on eligible products. Items must be unused, in their original packaging, and in the same condition you received them. For details on how to initiate a return, please review our Refund and Returns Policy on the website.

Q. Do you accept exchanges?

A. Yes, we allow exchanges for eligible items within the return period. If the product you want is unavailable, we will issue a refund according to our Refund and Returns Policy.

Q. What if my product arrives damaged?

A. In the rare case your order arrives damaged or defective, please reach out to us immediately with photos at support@clutchory.store. We will arrange a replacement or refund based on your preference.

Q. How do I track my order?

A. Once your order is shipped, you will receive a tracking number via email. You can check(Track Your Order) the status of your delivery until it reaches your doorstep.

Q. Does Clutchory ship internationally?

A. Yes, we ship to multiple regions worldwide. Shipping availability and costs will be calculated at checkout based on your location.

Reach Us

Business Name: Clutchory

Business Hours: 09:00 AM to 5:00 PM (Monday to Friday)

Business Email: support@cluthory.store

Business Address: 2800 E League City Pkwy #1023, League City Texas 77573, United States